Frequently Asked Questions
Find answers to common questions about your shopping experience
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order?
Orders are processed quickly. Please contact our support team within 1 hour of placement to request any changes or cancellations.
Do you ship internationally?
Yes, Wilco Store currently ships to over 50 countries worldwide. Shipping costs and times vary by location.
Are my personal details secure?
Absolutely. We use industry-standard SSL encryption to ensure that your personal and payment information is kept 100% safe.
What should I do if I receive a damaged item?
Please contact us immediately at [email protected] with photos of the damage, and we will arrange a replacement or refund.